Pre-Installed Fibre for Custom Home Builder

Location: Across VIC

Ongoing Scope: 80 architecturally-designed homes annually

Challenge:
The builders faced a challenge with a contractor who could perform the physical onsite works but lacked the experience and capability to manage carrier coordination and ensure timely project delivery.

Solution:
We integrated our solution into the Arcadia’s construction workflow, managing applications, coordinating installation timelines, and providing builder-specific training on NBN build compliance requirements.

Result:

• Pre-installation reduced NBN-related delays by 70%
• All new builds featured ready-to-activate fibre on settlement
• Clients received a smoother, tech-ready handover experience and ongoing support channels
• Arcadia enhanced its reputation for quality and professionalism